Case Management System and Services
Konekt Case Management System and Services
Legislation in some Australian states mandates that organisations of a certain size employ an on-premises return to work coordinator. Konekt’s Case Management System (CMS) alleviates the need for you to recruit, develop and retain case managers and return to work coordinators on location, through the provision of our in house coordination services.
Konekt CMS offers a series of services and technology that can be combined with complete flexibility to provide you with a completely customised solution. Whether purchased as a stand-alone software package, or coupled with in-house or externally based case management services, the system will provide you real efficiencies by assisting you in the management of all aspects of return to work coordination, allocating suitable duties and developing return to work plans.
As an employer that already has existing case management staff, or prefers to manage the return to work coordination with your own people, Konekt CMS provides you the choice of having just the IT solution. Our CMS module provides you with a framework which is guided by the legislative requirements of all states and territories in Australia. The CMS software module can also be supported by discreet Konekt case management services where resources may be lacking.
Konekt CMS is designed to provide you with superior return to work outcomes through quality injury management, as well as a system for achieving legislative compliance. The end result is improved return to work rates and less disruption in the workplace from injury, resulting in reduced workers’ compensation premiums.
By using Konekt CMS you’ll benefit by a solution that provides:
- A complete repository of information for each case including case notes, future actions, documentation and workflow
- Cross jurisdictional relevance that facilitates case management compliance whether it be state, territory or national
- Integration of all aspects of the return to work coordinator’s library of tools such as; task analysis, preferred provider network information, injury management programs, and company policies and procedures.
- Real time access to any aspect of any case providing an effective internal audit process and a risk management platform for the management of workplace injuries
- A customisable workflow system which is designed to highlight all key case actions using intuitive functionality (state and jurisdiction specific) and provides an easy-to-use framework for task management
- A suitable duties register which is a powerful tool for pre-identification of job tasks and matching an injured worker’s capacity back to employment.
- The required level of accountability and transparency to ensure efficiencies in decision making, return to work outcomes and legal compliance.
The medium time lost from work is between 4.2 and 4.8 working weeks. 