Incident Management and Early Intervention
Konekt Incident Management and Early Intervention solution (IMEI) is an innovative approach to the reduction in lost time injuries, notification compliance costs, claims liabilities, and workers’ compensation premiums.
This unique and stand alone combination of a 24/7 call centre, shared online customer portal and national coverage of allied health professionals to supply immediate injury intervention and service transparency, has proven to reduce the claims cost of Konekt customers by an average of 35%.
Konekt IMEI utilises an integrated call centre and robust IT solution that supports your business’ OHS, injury, and risk management strategies by collecting incident data from all your national sites, providing you with real-time incident and injury status and compliance reports. Konekt’s Call Centre professionals plus integrated software messaging ensures that nominated employer representatives and key users are alerted to reportable incidents, selected risks and lost time injuries as soon as an event is logged, to ensure critical actions are completed in required timeframes and format.
Some of the unique features offered by IMEI include:
- Quick and easy notification of workplace incidents, injuries and dangerous occurrences via a 24 hour call centre
- Compliance with workers’ compensation and OHS legislation employer obligations for the reporting of incidents and injuries to claims agents and authorities preventing company fines and penalties as well as maximising the financial benefits and excess waivers for early reporting of claims
- Automated lodgement process of workers’ compensation claims documentation as well as an electronic repository for the viewing and retrieving of workers’ compensation claims forms and medical certificates
- Complete transparency as Konekt’s allied health and call centre professionals plus the employer share the same system creating organisational accountability and efficiencies
- Immediate triage provided with the guidance of our national team of allied health professionals
- Early intervention of injury management services
- Customised data collection that meets your business’ specific information needs and tracks live performance against internal targets and industry benchmarks
- Complete range of management reporting available at the touch of a button.
Download Brochure
-
Incident Management and Early Intervention (PDF, 331KB)
The medium time lost from work is between 4.2 and 4.8 working weeks. 