WHAT WE DO

Employer support service

Early intervention that empowers employers to support their staff for a swift return to work

What is the employer support service?

Konekt provide valuable education and actionable strategies to help employers support their employees to return to work after an injury.

Providing this bespoke support at the beginning of a claim means employers have an opportunity to discuss and resolve their own concerns, and understand their role in return to work planning. This enables them to be more engaged with their worker’s support needs during the Workplace Assessment and ready to discuss suitable duties.

A streamlined and collaborative process speeds up the employee’s return to work and minimises workers’ compensation costs, optimising the experience for both the employer and their worker.

How can Konekt help?

Our service equips employers with essential knowledge on their workers’ compensation obligations and helps overcome barriers to return to work planning.

Our goal is to expedite the recovery process by delivering education within 48 hours of a referral by enabling:

  • Early resolution of employer barriers to worker reintegration
  • Strengthening employer support at the first assessment, boosting worker trust in their recovery support
  • Quicker commencement of suitable duties
  • Collaborative case discussions with insurers for better stakeholder relations

Who can Konekt help?

The service is designed to focus on employers who:

  • Have limited or no previous workers’ compensation experience
  • Report to have a previous negative workers’ compensation experience
  • Indicate they have no suitable duties available, or cannot have a worker back onsite until they have full working capacity
  • Report concerns regarding the legitimacy of a claim, and require assistance with providing support during the liability process

Work with an exceptional team

Konekt’s most experienced allied health consultants are assigned to this service.

These consultants have extensive experience in providing education to employers of all business sizes and industries and are skilled in navigating difficult conversations to help overcome barriers.

They have demonstrated success in achieving excellent return to work outcomes and developing strong relationships with many of Konekt’s customers.


Our commitment to early intervention

  • Employer education is provided within 48 hours of referral
  • Employer support report is provided within 24 hours of service delivery
  • Collaborative Case Review is booked with 48 hours’ notice for referrer
  • Seamless integration with Konekt’s injury management services

For more information about our early intervention service, please email us at sales@konekt.com.au.

For NSW iCare Referrals, please add ‘Employer support service’ to the service request details section of your standard rehabilitation provider referral.

Find out how we help you to be safe at work