Return to Work Coordinator Training

Delivering a nationally consistent program

For employers operating across multiple jurisdictions, the varied nature of workers compensation and rehabilitation requirements can be time-consuming and costly to manage. Konekt are working with large employers in the development and delivery of streamlined and nationally- consistent approaches to rehabilitation and return to work, that are compliant with local regulations whilst offering simplicity and consistency.

Konekt’s program of Return to Work (RTW) Coordinator training reflects this approach, by offering national employers the opportunity to ensure a tailored, consistent message is delivered to those individuals working at the frontline of rehabilitation and return to work.

The Konekt Return to Work Coordinator training is a short program designed to give RTW Coordinators an understanding of workers rehabilitation and compensation schemes. It includes the responsibilities of employers, injured workers and third parties. The training program provides the RTW Coordinators with an understanding of the skills and language used within the industry, and the roles of doctors, allied health professionals, line managers and injured workers. Training includes how to identify suitable duties and develop return to work plans.

In South Australia and New South Wales there are minimum satisfaction criteria, but beyond this there is mostly common ground in desired learnings across all jurisdictions.

Available programs

Legislated accredited return to work training (Two-day program)

In New South Wales and South Australia accredited courses are required for all Return to Work Coordinators. In these jurisdictions, legislated training is provided by accredited trainers with content that is specific to the requirements of each state authority.

Return to Work Training (One day)

Konekt developed this short program for RTW Coordinators who have little or no previous experience in a similar role.

The course includes:

  • Overview of Injury Management Concepts
  • Injury Management Policy and Procedure
  • Claims and injury management support structure
  • Role of the RTW Coordinator Working With Key Players Developing a RTW Program
  • The course is tailored to include company specific policies and procedures as well as relevant case studies/examples during practical activities.

For more information about how Konekt can help you with your RTW Coordinator training please contact